During the process of approval, certification or verification if an operator disagrees with a decision, or the behaviour of a CHQC staff member, they may lay a Complaint or Appeal by writing to:
Center for Halal Quality Certification
Complaints and Appeals
Tomašićeva 12/2 10000 Zagreb Republic of Croatia
or email: info@halal.hr
Phone: 003851/561-9062,
Fax: 003851/461-4556
or use our webform
webform for complaints and appeals: